After many years of poor teeth, with extensive dental work, my smile was discoloured and uneven with one missing tooth on the left side. I decided to have all my front upper teeth crowned. The missing tooth was replaced with a bridge.
Dr. Gelfand and the entire team at Dawson Dental made this entire experience comfortable, personal and thorough. I love my beautiful smile. It looks very natural.

Dear Dr. Gelfand and Team,

I wanted to take a moment to Thank You for the courtesy and consideration extended to me at my inaugural visit to your office. In particular I am sincerely appreciative of the care and compassion you and your assistant exercised in putting me at ease. Notwithstanding the personal trauma and typical apprehension associated with the nature and scope of the services ahead of me, you respectfully acknowledged the emotion, but very patiently managed to keep the focus on the salient facts I needed to process and accept in order to formulate decisions. In addition , I genuinely appreciate that as a retiree, you recognized my financial limitations and graciously took that into consideration in determining the total fees for your services. I do not take this gesture lightly and remain truly grateful for your kindness in this regard.

Following the consultation, I was able to take the general and technical information you provided and visited a number of accredited educational websites to enhance my general knowledge with respect to endosteal mandeville endosseous implants used to support/stabilze dentures etc. It's my inquisitive nature to acquire at least a layman's understanding of how things work, particularly where they interface with the human body. I hope to learn about the integral, ongoing care knowledge necessary to prolong the effective life of any associated prosthetics prior to the procedure, so that I will understand your advice and instructions clearly.

In closing Dr. Gelfand, I just wanted to say thanks and let you know that I have a good feeling about putting my trust in you and your team to deliver an end result that will please us both. Thanks for caring.

Yours truly ,

Michael Douglas

P.S. Prior to visiting your office I had read about your Community Care Program where services are generously provided to those in need in various sectors of our community and others in the region. As a member of this community, I just wanted to acknowledge your goodwill and thank you for your care and contributions, particularly on behalf of those less fortunate or in crisis.

We can see our xrays,can be put to sleep and watch TV. Dawson is a home away from home!

Dawson provides gentle care with trustful information about your oral needs.

I have never felt so at ease and relaxed at any othe dentist ever. I went to Dr Vyas as an emergency and never left. I love going knowing I will feel little to no pain ever and every step of the way is explained.

It's not just a dentist- it's a detal experince. why go to just a barbar when you can be pampered in a salon.

They don't have your typical office hours, which is great because you may not be able to make it in between 9-5.

Its relaxing! I know a lot of people that hate dental visits and I recommend Dawson because I feel so relaxed when I'm there!

The atmosphere isn't like most dentist's office, it doesnt smell funny, the receptionist isnt behind glass and everyone is very friendly. Dawson has taken great care in incorporating customer service in thier buisness.

Dawson is gentle with my teeth. I've been to too many dentists where I left in pain and bleeding just from a regular cleaning. Dawson has always been very careful with my teeth and gums, yet still gets the job done right. Also, Dawson provides me with the most information about my oral care and my options for keeping my teeth at their best, with no sales pressure.

They have a wide range of services available, which would require a visit to a specialist otherwise.

They really seem to emphasize quality customer service and couldn't work much harder to work with your schedule. Also, i was once late for my appointment due to traffic and so had to wait even longer to get another spot but the receptionist gave ME a $5 gift card to Tim Hortons! That certainly made my day seem much better:)

The staff really works hard to fit your treatment into YOUR schedule and has financing options for those, like me, who need a little extra time to pay for treatments.

The thing that really stood out for me was the people, right from the first visit i knew im sticking with this office. I even came home and told my sister that she should switch dentists.

The receptionist is always amazing! My journey with invisalign had a rocky start since I am so busy with University and working! Your team has worked with my crazy schedule and answered all of my inquiries quickly!

I like the atmosphere. It's very clean and up-to-date. The team is super nice!

They have a friendly comfortable atmosphere with with great service and people.

I am very grateful to you and your staff for the fantastic job you did remodeling my smile. My smile is priceless and gives me a feeling of confidence I never before experienced.